Cebu Pacific Introduces First Self-Service Bag Drop Counter for Domestic Operations

LONDON – Cebu Pacific, the Philippines’ low-cost airline, has officially integrated the use of self-service bag drop counters into its domestic operations, becoming the first local carrier to use the new technology at the international airport from Clark.

“We are happy and proud to finally be using self-service baggage drop counters here in the Philippines, in line with our goal of making flying safe and easy for all Juans. We believe this state-of-the-art contactless solution of technology will allow our services to move faster and more efficiently in Clark, said Lei Apostol, Vice President of Customer Service Operations at Cebu Pacific.

Mr. Noel Manankil, Managing Director of Luzon International Premiere Airport Development Corp (LIPAD), the consortium that operates and manages Clark International Airport said of the new self-service facility:

“This self-service bag drop facility is one of the main features of the new terminal at Clark International Airport. We are pleased that Cebu Pacific has now fully integrated the use of this contactless functionality, fulfilling our promise of smooth and hassle-free passenger travel here at CRK.

Photo credit: cebu pacific

CEB currently flies 6 times a week between Clark and Cebu. It intends to operate once a day by December 2022.

Prior to the pandemic, CEB served direct flights from Clark to six (6) other domestic destinations outside of Cebu, namely Bacolod, Bohol, Boracay, Davao, Iloilo and Puerto Princesa. He also flew to five (5) international destinations at the time, namely Hong Kong, Guangzhou, Macau, Singapore and Tokyo (Narita).

“This improvement is also our way of ensuring that we are ready to meet the expected influx of passengers from Clark,” added Apostol.

Increased route services

Until October 31, Cebu Pacific offered flights to major international destinations for a basic one-way fare of just PHP 999. The travel period for discounted flights is October 17, 2022 to March 31, 2023.

“We are delighted to welcome more travelers on board our international flights. We continue to see increased interest in overseas leisure travel, particularly during the holiday season. We want them to fly again with our guaranteed low fares,” said Carmina Romero, CEB Corporate Communications Director.

The airline has increased flights to select destinations beginning in late October. This includes major destinations such as Brunei; Bali and Jakarta in Indonesia; Bangkok in Thailand; Hanoi and Ho Chi Minh in Vietnam; Kuala Lumpur in Malaysia; and Singapore.

The low-cost airline will also resume its Davao-Singapore flights on October 30; as well as its flights from Manila to Kota Kinabalu on October 31.

Cebu Pacific currently flies to 19 international destinations, including Fukuoka, Narita, Nagoya and Osaka in Japan; Seoul in South Korea; Sydney in Australia; and Dubai.

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